Delivery
Flat Rate shipping within Australia just $6.50.
Love From Bug Currently Provides flat rate shipping on orders within Australia via Australia Post. Please allow 2-5 days delivery via Australia Post following Dispatch (See Below).
Dispatch
The Love From Bug team dispatches orders received before 8am EST the same business day. Orders received within the following 24hour period after this, or non-business days, are shipped the next business day.
Order Tracking
When we dispatch your order from our warehouse you will receive progress emails from Australia Post with tracking information and up-to-date progress reports of your parcel delivery. However should you have any concerns about the delivery please contact our team on [email protected]
Returns and Refunds
Please let us know ASAP if your products turn up faulty damaged or missing an item. The Love From Bug team pack each order carefully to ensure your parcel arrived safely. Should you have any issues with your items please send an email to [email protected] including the following:
All warranty claims are dealt wit individually by the team at Love From Bug and your items will be replaced or a refund issued accordingly.
Due to the nature of our products, please note we do not offer a refund or exchange due to a change of mind.